Privacy policy

LXE respects your privacy and is committed to protecting your personal information in accordance with the Egyptian Data Protection Law No. 151 of 2020 (the "Law"). This Privacy Policy describes how we collect, use, and disclose your information when you use our website www.lxe-home.com or purchase our Products.

Information We Collect:

We collect several types of information when you use the Services:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, billing address, shipping address, and phone number. We collect this information when you create an account, place an order, or contact us.
  • Usage Data: This includes information about your activity on the Site, such as the pages you visit, the products you browse, and the searches you make. We collect this information through cookies and other tracking technologies.
  • Device Information: This includes information about the device you use to access the Site, such as your IP address, browser type, operating system, and device identifiers.

How We Use Your Information:

We use your information for the following purposes:

  • To provide and operate the Services
  • To process your orders
  • To fulfill your requests (e.g., sending invoices, order confirmations)
  • To personalize your experience on the Site
  • To analyze how you use the Site to improve our Services and marketing efforts (e.g., through Meta Ads)
  • To send you marketing and promotional communications (with your consent)
  • To comply with the Law or legal obligations

Sharing Your Information:

We may disclose your information to third-party service providers who help us operate the Services, such as payment processors, shipping companies, and marketing platforms like Meta Ads. We will only share your information with third-party service providers who have agreed to comply with strict privacy standards and applicable data protection laws.

Data Storage and Transfer:

We store your personal information [in Egypt/securely outside of Egypt]. If data is transferred internationally, we use appropriate safeguards to comply with applicable data protection laws, such as standard contractual clauses approved by the Egyptian Data Protection Authority.

Your Choices:

You have the following choices regarding your information:

  • You can opt out of receiving marketing and promotional communications from us by clicking the "unsubscribe" link in those communications.
  • You can access and update your personal information through your account on the Site.
  • You can delete your account on the Site.
  • You have the right to request access to, rectification of, or erasure of your personal information in accordance with the Law.

Contact Us:

To exercise any of your rights under the Law, or if you have any questions about this Privacy Policy, please contact us:

  • By email: info@lxe-home.com